PRIMARY DUTIES AND RESPONSIBILITIES:
The Sales Coordinator performs a wide range of duties including some or all of the following:
· Coordinate sales team by managing inquiries, filing important documents and communicating relevant information
· Generate and coordinate all quotation to customer
· Generate and track sales activity and quote list spreadsheets
· Attend sales meetings; generate meeting reports and action plans, track activity report, customer invoicing report.
· Communicate with vendors on commercial and technical queries as well as customer issues
· Prepare reports on sales by individual representatives, sales by product line and sales to individual customers
· Respond to complaints from customers and give after-sales support when requested
· Act as a first point of contact for urgent calls, emails and messages when sales representatives are not available.
· Monitor the team’s progress, identify shortcomings and propose improvements
1. Previous experience in sales management and customer service is essential
2. Experience and knowledge of mining and industrial services is preferable
3. Excellent communication and teamwork skills
4. Fluency in English and preferably Russian
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